Support

Need Help?

We’re here to make sure your experience with Lockett Entertainment is smooth and inspiring. Whether it’s questions about your subscription, accessing your digital content, or billing—we’re here to help.

Technical Support

Having trouble logging in, loading a page, or viewing content?
Check your browser or device first (Chrome, Safari, and Edge work best).

Still stuck? Reach out to us directly.

Contact Support

Response Time: We reply within 1–2 business days (Monday–Friday).
Please note we are closed on Saturdays and Sundays

Looking for quick answers?


Visit our FAQ Page for details about subscriptions, access, and more.

Billing & Account

All billing is handled securely through our payment processor (Stripe, via Squarespace).

You can manage your subscription inside your Member Area → Account Settings.

If you encounter a billing issue, contact us directly. We’ll either resolve it for you or guide you through next steps with the payment processor.

Policies

For complete details on how we handle your information and subscriptions: